Privacy Policy

Positive Mind Care (“PMC”) is committed to protecting the privacy of our clients. This Privacy Policy (“Policy”) explains how PMC collects, uses, and discloses personal information in the course of providing healthcare services.

Collection and Use of Personal Information

PMC collects personal information in order to provide healthcare services. The information we collect may include:

• Contact information, such as name, address, telephone number, and email address.
• Health information, such as medical history, symptoms, and other health-related information necessary to provide healthcare services.
• Billing and payment information, such as credit card information, insurance information, and other financial information necessary to process payment for healthcare services.

PMC uses personal information for the following purposes:

• To provide healthcare services to our clients, including scheduling appointments, communicating with clients about their treatment, and billing for services rendered.
• To comply with legal and regulatory requirements, such as maintaining records required by law.
• To improve our services by analyzing client data to identify trends and improve treatment outcomes.

PMC may share personal information with third-party service providers who assist us in providing healthcare services, such as billing and payment processing and IT support. Confidentiality obligations bind these service providers, and they are not permitted to use personal information for any purpose other than to provide services to PMC.

Disclosure of Personal Information

PMC may disclose personal information in the following circumstances:

• With the client’s consent, either express or implied.
• As required by law, such as in response to a court order or other legal process.
• To prevent harm to the client or others, such as in suspected abuse or neglect cases.
• In the course of providing healthcare services, such as to other healthcare providers who are involved in the client’s care.

Protection of Personal Information

Positive Mind Care takes reasonable measures to protect personal information from unauthorized access, use, and disclosure. These measures include:

• Administrative safeguards, such as limiting access to personal information to authorized personnel only.
• Physical safeguards include securing offices and files containing personal information.
• Technical safeguards, such as using secure servers and encryption to protect personal information.

Access to Personal Information

Clients have the right to access their personal information and to request that any inaccurate information be corrected. Clients may also request that their personal information be deleted, subject to legal and regulatory requirements.

Changes to Privacy Policy

PMC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on PMC’s website and will be effective immediately upon posting

Contact Information

If you have any questions or concerns about this Privacy Policy or PMC’s handling of personal information, please contact us at contact@positivemindcare.in